Delete account — SagaBook
org.sagabook.app
Delete your SagaBook account
In the app, open Account → Delete account, sign in again when asked, and confirm. If an AI operation is still running, wait until it finishes and retry. Deletion removes your sign-in links, email stored with the account, sessions on all devices, installation links, and cached book-related requests and responses. Your remaining TokenBooks and server allowances are removed.
Request deletion without the app
Email support@sagabook.org with the subject SagaBook account deletion. Send it from the email linked to your SagaBook account if possible, and include your account ID if available. We will verify account ownership before deleting it. If you use Apple Hide My Email or no longer have access to your email, explain that in your request so we can arrange an alternative verification. Do not send passwords or payment card details.
Subscriptions and books
Deleting your SagaBook account does not cancel a store subscription. You can cancel renewal separately in Google Play or App Store. An active subscription does not prevent immediate account deletion. Books and other local files remain on your device; remove them in the app or clear/uninstall the app to remove that local copy. Backups you created separately also need to be removed separately.
Records retained
We retain a pseudonymous account identifier, store transaction identifiers or protected purchase-token hashes, payment/refund and balance history, and usage counts and cost records needed to prevent the same purchase being credited again, handle refunds and disputes, and meet applicable recordkeeping obligations. These retained records do not include your stored sign-in email or cached book text. Encrypted Apple authorization tokens may be retained temporarily in a retry queue until Apple confirms revocation. Server backups, operational logs, email support correspondence and records held by service providers are not erased immediately by the account action; retention depends on operational needs and applicable obligations. Contact us for details or to request deletion of support correspondence.
We will confirm completion of requests made through support. Account deletion is irreversible; signing in again creates a new account and does not restore the old balance.